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Oct 15, 2024
6 min read

bgnaemodatel.com (discontinued)

Lessons from a Bold Attempt to Disrupt Bulgaria's Rental Market

Welcome to the story of BG Naemodatel, an ambitious venture that sought to change the way people rent properties in Bulgaria. Though it eventually came to an end, this project achieved significant milestones and taught valuable lessons along the way. Let me walk you through this journey from its early stages to the final decision to discontinue.

The Genesis: Addressing a Market Need

In Bulgaria, property agencies have a reputation for being unreliable—wasting renters’ time with irrelevant property showings and charging high commissions. Recognizing these pain points, I saw an opportunity for a better solution: a platform where renters could review properties and landlords, while landlords could rate tenants. The long-term vision included comprehensive property management features, digital contract signing, and a more competitive commission structure than traditional agencies.

Building the Platform: A Solo Adventure

Despite the challenges, including the potential for confrontation with well-established property agencies, I decided to take the leap and build the platform solo. Using the Laravel framework, I began constructing the Minimum Viable Product (MVP). However, as I dove deeper into the development, I quickly realized that having a detailed design in tools like Figma or Photoshop beforehand would have saved me countless hours of coding. This was an important early lesson: a solid design is the foundation of efficient development.

Launch and Initial Struggles

With the MVP ready, I deployed the platform on ICN.bg, filled with optimism that the users would come rushing in. But as the days went by, the numbers barely moved—one or two users a day, and those were mostly myself and a friend checking in. The reality of the startup world set in, and it was a sobering reminder that building a product doesn’t guarantee users will show up.

The Turning Point: Social Media to the Rescue

Unwilling to give up, I turned to social media. I experimented with various marketing strategies, from handing out flyers to purchasing a niche Facebook page. Eventually, I found success in creating Facebook groups for major Bulgarian cities. Within a year, these groups grew to about 50,000 members, providing a solid audience to promote BG Naemodatel.

The results were promising. The number of user reviews rose from 3 to 40, and daily active users jumped from 3-4 to around 80. Media interest followed, leading to an interview and an article, which gave the platform even more exposure.

Evolving the Platform

As user activity increased, so did the feedback, prompting me to introduce new features like landlord accounts and tracking property availability. With each improvement, the platform’s popularity grew, and new reviews became a weekly occurrence. It was starting to feel like BG Naemodatel could actually become a disruptor in the rental market.

The Reality Check: Business Model Flaws

Yet, as the user base expanded, a fundamental problem surfaced: I didn’t have a viable business model. The initial plan to generate revenue from future commissions and promotional fees was not sustainable. This realization taught me another crucial lesson: the importance of establishing a strong business model from the outset, rather than figuring it out as you go.

The Crossroads: Invest or Discontinue

The turning point came when a 500-euro government fine landed on my desk, due to some overlooked legal requirements. For a self-funded project, this was a considerable blow and made it clear that I needed to reassess the platform’s future. I decided to consult with a professional advertising expert to understand if scaling the project was realistic.

After weighing the options, I faced a tough choice: invest a substantial sum of around 20,000 BGN in a comprehensive business plan and marketing campaign or discontinue the project. The financial strain, combined with the uncertainty of a return on investment, made this a challenging crossroads.

The Final Analysis

A final market survey brought some hard truths to light. While renters showed enthusiasm for the platform, landlords didn’t seem to have a pressing need for it. Tenant turnover in Bulgaria occurred roughly every four years, and the preference for traditional agencies, which don’t charge landlords commissions, posed a significant challenge. These insights made it clear that scaling BG Naemodatel in its current form would be difficult.

The Decision and Lessons Learned

Ultimately, I made the difficult decision to discontinue BG Naemodatel. While the platform didn’t reach its ultimate goal, the journey was anything but a failure. It was a real-world education in entrepreneurship, providing lessons that will undoubtedly shape my future projects. Here are some key takeaways:

  1. Develop a Solid Business Plan from the Start: Sustainable cash flow is crucial. Know how you’ll make money before you invest too much time and effort.
  2. Validate the Idea Early: Conduct market research and surveys to confirm demand before diving deep into development.
  3. Start with Comprehensive Designs: For software projects, detailed mockups can save time and prevent costly adjustments down the line.
  4. Don’t Go It Alone: A co-founder can provide support, different perspectives, and skills that complement your own.
  5. Marketing is Key: Even the best products need visibility. Don’t underestimate the power of effective marketing.
  6. Adapt and Pivot When Needed: Regularly assess your strategies and be ready to pivot based on feedback and market conditions.
  7. Prepare for Legal Hurdles: Legal challenges can arise unexpectedly. Factor them into your planning and budget.

Although BG Naemodatel didn’t continue, the platform touched real people’s lives and provided a valuable experience in building a product from the ground up. The lessons learned from this venture will guide me in future entrepreneurial endeavors, and I hope sharing them can help others on their startup journeys too.